Support

Same phone: pick Pass & play before kick-off. Plans stay hidden while you hand the phone over.

Same Wi-Fi: both pick Nearby. One taps Host a match, the other picks it from the list. iPhone and Android can play each other. Allow local network access when your phone asks.

Anywhere: pick Online and Invite a friend, then share the 6-letter code. Your friend chooses Join with a code.

Check that both phones are on the same Wi-Fi network (not a guest network that isolates devices), that local network access is allowed for Pitch Lab (iPhone: Settings › Privacy & Security › Local Network; Android: App info › Permissions › Local network or Nearby devices), and that both chose the same game and format.

Check your internet connection and the status above. A match in progress waits and reconnects by itself; if you are away too long the server plays safe moves for you, and after three missed turns the match counts as left.

Ranked matches move your rating for each game. Everyone starts each monthly season at 1000; divisions run from Bronze to Diamond. Casual matches count for your record but not your rating, and there are no bots in ranked.

Open the Shop and tap Restore purchases, signed in with the same Apple ID or Google account you bought with. Refunds are handled by Apple or Google.

After an online match, tap Report or block on the full-time card. Blocked players are never matched with you again; you can unblock them in Settings.

Settings › Delete my data. This removes your progress on the phone and deletes your online account and its data. See the privacy policy.

Yes. Pitch Lab follows your phone’s language; on Android you can also choose it in Settings › Language.